|If your front load washer has an item stuck between the drums try the following
First I have been able to do this a couple of times and it can be time consuming. Remove the large hose that goes from the tub to the drain pump. Take a coat hanger bent up and placed in between the drums, then reach in the inner tub and try to rotate the tub until you can snag the item. If this is not possible you will need to fully disassemble the machine. The strut replacement tutorial will walk you through most of this. The only additional things you will need to do is remove the 2 springs at the top and disonnect motor wiring then the drum will pull right out the front.