Fault Codes

Condition

Check/Repair

E11

Fill time too long

Check the screens in the supply hoses for clogging. These can be rinsed and cleaned or replaced. Check the inlet screens on the water inlet valve assembly. If the screens are clogged, replace the water inlet valve assembly rather than cleaning the screens. Cleaning could allow debris to enter the valves, resulting in the valves sticking open and causing flooding. Check the drain hose for proper installation. An improperly installed drain hose causes fill water to siphon out through the washer drain. Also, check the drain pump for debris because items such as paper clips and coins can prevent the washer from draining properly and allow fill water to siphon out through the washer drain. If these suggestions don't solve the problem, the water inlet valve assembly probably needs to be replaced.

E13

Water leak in the tub or air leak in the water level pressure sensor air hose

Drain the water out of the washer. Unplug the washer and check the outer tub for cracks or leaks such as water dripping from the bottom of the washer tub or a hose. Replace the tub if leaking. If you find no water leaks, check the water level pressure sensor air hose for air leaks. Replace the air hose if it leaks. If the hose doesn't leak, replace the water level pressure sensor because it's not detecting the water level in the washer.

E14

Dispenser drawer not, closed

Some models have a magnetic reed switch in the dispenser drawer housing that detects whether the dispenser drawer is closed. If the drawer is closed, check to see if the magnet on the bottom side of the drawer is in place. Replace the magnet if necessary. Replace the reed switch if it's defective.

E21

Drains slowly

Check your house's washer drain and the washer's drain hose for clogs and clear any clogs found. Unplug the washer and check the drain pump for a clog. If the drain path is clear, the drain pump usually needs replacing.

E23 & E24

Drain pump relay failed

The drain pump relay on the control board failed. Replace the electronic control board.

E31

Water level pressure sensor is not communicating with the electronic control board

This error is only on models with a digital display. Unplug the washer and check the wire harness connections between the water level pressure sensor and the control board. If the wiring connections are sound, the water level pressure sensor usually needs to be replaced.

E35

Water-level pressure sensor detects overfill

This error is only on models with a digital display. If the washer is overfilling, check the inlet water fill valves to see if they are shutting off the inlet water flow properly. If they are defective, replace the water inlet valve assembly. If the washer is not overfilling, the water-level pressure sensor usually needs to be replaced.

E43

Control detects a problem with the door lock circuit

Unplug the washer and check the wiring harness connections between the door, lock assembly and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, the door lock assembly usually needs replacing. If you replace the door lock assembly and the problem continues, replace the electronic control board.

E44, E45 & E46

Control board failure

Unplug the washer for 5 minutes. Restore power and see if the code returns. If it does, replace the electronic control board.

E47

Control detects an open-door lock circuit in Spin mode

Unplug the washer. Check the wiring harness for the door lock assembly. If the wiring harness, is sound, the door lock/switch assembly usually needs to be replaced.

E48

Control detects a problem with the door lock circuit

Unplug the washer. Check the wiring harness going to the door lock assembly. If the wiring harness, is sound, the door lock/switch assembly usually needs to be replaced.

E52

Bad signal from the drive motor tachometer

Unplug the washer and check the wire harness connections between the drive motor and the motor control board. Reconnect any loose wires or replace the wire harness if damaged. Check the resistance through the tachometer on the drive motor using a multimeter. If you do not measure between 105 and 130 ohms, the tachometer is defective, and you'll need to replace the drive motor. The tachometer is built into the drive motor and cannot be replaced separately. If tachometer resistance is okay, replace the motor control board.

E55

Motor overheating

Unplug the washer and remove the drive belt. Spin the motor pulley. If it does not spin freely, replace, the drive motor. If the motor spins freely, rotate the large drive pulley on the back of the washer tub to check the spin bearing. If the pulley does not spin freely, the outer tub and spin basket usually need to be replaced because a spin bearing failed. If the spin bearing is sound, check the resistance of the motor windings for a reading between 4 and 6 ohms. If the motor has failed, replace it. If the motor is sound, the speed control board usually needs to be replaced.

E56

High motor current

Unplug the washer and remove the drive belt. Spin the motor pulley. If it does not spin freely, replace, the drive motor. If the motor spins freely, rotate the large drive pulley on the back of the washer tub to check the spin bearing. If the pulley does not spin freely, the outer tub and spin basket usually need to be replaced because a spin bearing failed. If the spin bearing is sound, check the resistance of the motor windings for a reading between 4 and 6 ohms. If the motor has failed, replace it. If the motor is sound, the speed control board usually needs to be replaced.

E57

High current on, inverter

Unplug the washer and remove the drive belt. Spin the motor pulley. If it does not spin freely, replace, the drive motor. If the motor spins freely, rotate the large drive pulley on the back of the washer tub to check the spin bearing. If the pulley does not spin freely, the outer tub and spin basket usually need to be replaced because a spin bearing failed. If the spin bearing is sound, check the resistance of the motor windings for a reading between 4 and 6 ohms. If the motor has failed, replace it. If the motor is sound, the speed control board usually needs to be replaced.

E58

High current on motor phase

Unplug the washer and remove the drive belt. Spin the motor pulley. If it does not spin freely, replace, the drive motor. If the motor spins freely, rotate the large drive pulley on the back of the washer tub to check the spin bearing. If the pulley does not spin freely, the outer tub and spin basket usually need to be replaced because a spin bearing failed. If the spin bearing is sound, check the resistance of the motor windings for a reading between 4 and 6 ohms. If the motor has failed, replace it. If the motor is sound, the speed control board usually needs to be replaced.

E59

No tachometer signal, for 3 seconds

Unplug the washer. Check the resistance through the tachometer on the motor. It should measure, between 105 and 130 ohms. If the tachometer has failed, replace the drive motor. If the tachometer resistance is within that range, remove the drive belt. Spin the motor pulley. If it does not spin freely, replace the drive motor. If the motor spins freely, rotate the large drive pulley on the back of the washer tub to check the spin bearing. If the pulley does not spin freely then the outer tub and spin basket usually need to be replaced. If the spin bearing is sound, check the resistance of the motor windings for a reading between 4 and 6 ohms. If the motor has failed, replace it. If the motor is sound, the speed control board usually needs to be replaced.

E5A, E5B, E5C

Motor control board is overheated

The motor control board is defective. Unplug the washer and replace the motor control board.

E5D, E5E, E5F

Communicationfailure between the electronic control board and the motor control board

Unplug the washer and check the wire harness connections between the main electronic control board and the motor control board. If the wire harness connections are okay, replace the motor control board. If the problem continues, replace the main electronic control board.

E67

Incorrect voltage supply to the microprocessor on the electronic control board

Unplug the washer for 5 minutes and then restore power. If the code returns after restoring power, unplug the washer and replace the electronic control board.

E75

Failed water temperature sensor circuit

This error code is for washers with a digital display only. Unplug the washer. Check the resistance through the temperature sensor circuit. It should be around 50,000 ohms at room temperature. If the sensor is defective, replace the water inlet valve assembly. If the resistance in that circuit's sound, replace the control board.

E95

Electronic control board communication error

Unplug the washer for 5 minutes and then plug it in. If the code returns, replace the electronic control board.

EB1

Incoming power, frequency out of limits

Unplug the washer. Have your local electrical power service provider check the power supply, frequency. If it is normal and the code does not clear, replace the electronic control board.

EB2

Incoming line voltage is, above 130 volts AC

Unplug the washer. Check the outlet voltage. If the voltage is high, have an electrician repair it. If the voltage is normal, replace the electronic control board.

EB3

Incoming line voltage, is below 90 volts AC

Unplug the washer. Check the outlet voltage. If the voltage is high, have an electrician repair it. If the voltage is normal, replace the electronic control board.

EF1

Clogged drain pump

Unplug the washer. Clear the clog from the drain pump. If the drain pump is damaged, replace it.

EF2

Too many suds

Reduce the amount of high-efficiency (HE) high-efficiency detergent being used in the washer